Your data is safe with us! We are committed to maintaining the trust and confidence of our clients and you can read all about how your information is used below.

HUNTER HOUSE CLINIC PRIVACY POLICY

At Hunter House Clinic, we are committed to maintaining the trust and confidence of visitors to our website. In particular, we want you to know that Hunter House Clinic is not in the business of selling, renting or trading email lists with other companies and businesses. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Please take a few minutes to read this and reassure yourself.

WEBSITE

When viewing the Hunter House Clinic website you are completely anonymous as far as Hunter House Clinic is concerned, That is, we do not gather any personal information about you. When someone visits www.hunterhouseclinic.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We only use this analysis to improve the accessibility and readability of our website.

NEWS LETTER

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Evie at info@hunterhouseclinic.com

EMAILS

We understand that the best method of contact for clients to book an appointment is via email. This information is stored on our email database with access only by members of staff at Hunter House Clinic. We will only respond to clients using a legitimate email source. We will not be held responsible for any information breach due to clients storing emails sent by us and stored in their own email inboxes (This can be a business email or personal email).

DATA COLLECTED AT THE CLINIC

Contact Information Within our clinic, we typically, gather contact information, such as your name, phone and email contact details etc. None of this information will be used, without your express permission at the time of providing the information. Especially, we will not use it for any marketing purpose without your prior signed authorisation. We will not share any of your information with anyone outside the clinic unless specified in this privacy policy. Medical Information Should you choose to have a medical aesthetic treatment we will ask you specific information about your medical history. This is used purely to assess your suitability for the treatment you are intending to have. This is not shared with any other parties.

YOUR RIGHTS WITH REGARD TO DATA WE HOLD

You are entitled to view, amend, or delete the personal information that we hold. Just Email your request to our data control officer Elizabeth Hunter at Info@hunterhouseclinic.com.